This is the first 1,000 characters of 677 words (2.71 pages) in the essay titled Fired Waitress
The Case of the Fired Waitress
In business it is important the a company establish some clear order of business when dealing with business ethics. Ethical business practices can build customer relationships. Unethical business practices can cause a business to lose customers. In this case study the reader will be come familiar with the ethical practice of a Red lobster store in Pleasant Hill, Pennsylvania.
Problem/ Issue Identification
A waitress at the local Pennsylvania Red Lobster served a African American couple. The wife order prime rib and was not pleased with the rib or the serve of the waitress. After paying for the meal she submitted a customer comment card in the comment box. The waitress then took the comment card from the box and destroyed it. This incident caused the waitress her job. She was fired.
We can assume from this case that the waitress did not want the incident known. She may have taken other comment cards and have never be...
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