Most Efficient Path To The Customer
This is the first 1,000 characters of 1057 words (4.23 pages) in the essay titled Most Efficient Path To The Customer
Most efficient path to the customer
Our organizational structure promotes a direct relationship with customers. There are no middlemen or resellers - we provide maximum value to the customer by delivering the right products with the right features and functions just when they’re needed.
Through continuous direct feedback, we develop an intimate understanding of what each customer expects to accomplish. We focus on customer needs in order to package and integrate products and services into a total solution.
This direct relationship provides us with quick and accurate customer feedback that we can channel into our engineering organizations, enabling us to prepare to provide the best solution for each customer tomorrow as well as today.
IOW: Dell's unique model is a streamlined approach working directly with customers in product and service fufillment, cutting out the middlemen and passing the benefits on to the customer.
Single point of accountability
Unique, complex c...
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